Frequently Asked Questions
To help new customers get started with our service, we have compiled a list of FAQs that will
help explain the basics, how to setup account registration and how to configure advanced features. You can
either select from the category list or use the search field below to find an answer to your question.
If you are unable to find an answer, or need additional help, please call us on: 020 7864 4690
Do lines need to be connected to my business physically?
No, the beauty of VoIP is that the lines are connected to your account and do not need to be physically connected to a specific location.
Wherever you log in to your account is where your line is connected. Remember with every VoIP account we give you unlimited "lines", so just add as many "Users" as you want and each person can make and receive unlimited amounts of calls.
If you need any further help today, please don't hesitate to contact our friendly support team on 020 7864 4690 or by email!
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